About

The Client is an international insurance company that offers universal and industry-specific types of insurance and related services to businesses.

Challenge

The Client planned to replace one of their core enterprise solutions – a 20-year-old legacy aviation insurance web application. The application was widely used by the Client s underwriters located worldwide, as well as by external brokers who used it on the SaaS model. It was of strategic importance for the Client s business that a new version of the application was easy to maintain and provided a more valuable user experience.

The Client was looking for a vendor that could take up the solution s modernization while accounting for the complex business logic it relied on.

Solution

Chosen as the vendor for software development outsourcing, VolgoTechnologies provided the Client with a self-managed dedicated team of senior specialists. The team consisted of a software architect (acting as a project manager as well), a business analyst, three back-end and three front-end developers, and a QA specialist. Project management was shared between VolgoTechnologies PM and BA, and a product owner and a Scrum master on the Client s side.

To get an in-depth understanding of the Client s needs, VolgoTechnologies BA elicited new requirements at the meetings with different groups of stakeholders and user acceptance testing (UAT) sessions, as well as ad hoc, when business needs and goals altered. Relevant user stories were created to accommodate the requested changes, added to the backlog and prioritized at the meetings with the target user groups.

Staging

Data Ware House

Data Ware House

Desktop Application

Results

Thanks to the input of VolgoTechnologies dedicated team, the Client was able to cut development time and reduce project costs, as well as lower future maintenance costs due to the implementation of modern technologies. The new version of the application has stable high performance and enhanced functionality, which allows the Client to attract new B2B partners and draw external users loyalty and revenue from insurance purchases.

Technologies and Tools

Project management and DevOps: Confluence, Jira, Azure DevOps Server.