About

The Client is a law firm located in the Gulf Cooperation Council. It offers companies legal consulting on insurance, arbitration, taxes, real estate, and other matters.

challenge

The Client had an intranet based on SharePoint Server 2019 and was concerned about lower than expected ROI of the solution. The Client’s employees weren’t satisfied with the intranet’s look and feel, which negatively affected its adoption. The intranet was also not convenient to manage. The admin had to perform many tasks manually, for example, updating the intranet knowledge base in accordance with the Client’s website. Therefore, the Client wanted to automate the intranet management, make the intranet more engaging, easy-to-use, and attractive to employees.

Solution

The Client turned to VolgoTechnologies SharePoint team for a consultation, and our experts suggested meeting the Client challenges via intranet customization, which included intranet redesign, enhancement of its social features, and management automation.

VolgoTechnologies SharePoint team improved the intranet look and feel by changing styles, colors, and fonts. The team also changed the functionality of the intranet web parts according to the Client requirements:

Staging

Staging the SharePoint Redesign and Workflow Automation for Improved User Adoption requires a strategic approach to enhance user experience, streamline processes, and boost adoption rates. Here s a concise plan:

Datawarehouse

Dataware House

Desktop Application

Results

After the customization was finished, the Client intranet became easier to use and manage. Automation of updating the intranet content allowed the company to easily keep the intranet up-to-date. Extending its social features by integration with social media and improving its UI made the intranet more engaging and attractive. All this encouraged its wider use by the company employees, which improved user adoption and contributed to increasing ROI of the solution.

Technologies and Tools

SharePoint 2019, PowerShell, SharePoint Designer 2013, Visual Studio, .NET, JS, HTML, CSS, XSLT.