Automated Log Management and User Monitoring Software Product for IBM/Consul

Industry

Information Technology, Software products

Technologies

C/C++, Java, Oracle

About

More than 350 customers around the world relied on Consul to accelerate log management and user monitoring, such as Ford, The New York Times, Philadelphia Stock Exchange, Aegon Canada Inc., Blue Cross, Fidelity Financial Services, Office Depot, Kroger, Wachovia, and government agencies. Consul has offices in the United States and the Netherlands, and 25 partners worldwide.

Challenge

Consul was in the process of developing Auditor-in-a-Box software that would help organizations ensure internal security through comprehensive reports on user behavior and system activity. As a result, organizations would be able to easily reveal who accessed which parts of the system with real-time alerts and compare that activity to an established internal policy or external regulation.

However, Consul was overloaded with the project because of tough deadlines and not very effective project management processes, so their product releases lagged behind.

Solution

Having analyzed the Client s situation, VolgoTechnologies formed a self-managed outsourced team and organized the workflow allowing to collaborate without the physical presence at Consul s office in the Netherlands. The team consisted of 19 developers, including architects and team leads, who integrated into Consul s working environment seamlessly and quickly to deliver several product releases and a number of autonomous modules for the product in the most efficient way.

Staging

Data Ware House

Data Ware House

Desktop Application

Results

Thanks to the quick establishment of outsourcing collaboration, developers expertise and introduced project management and development process improvements, Consul had product releases and autonomous modules for the product delivered on time. This became one of the key factors for a positive decision on the subsequent acquisition of Consul Risk Management, Inc. by IBM.

Technologies and Tools

Apache TomCat, Apache Lucene, SSH, SQL, ODBC.